Young woman waiting outside building with her mobile ticket

Safer Queuing

with virtual solutions and appointment management

Safer customer journey management

As lockdown and restrictions are slowly eased, businesses and service providers are gearing up for reopening and serving customers whose demands have been put on hold for a while. But as the risk of virus spread remains high, service providers need to make sure they stay compliant with the regulations regarding COVID-19.

Make sure you are prepared for the new normal. With Qmatic virtual queuing and appointment management solutions, you can get full control of your customer flow and branch occupancy, ensuring that social distancing is practiced while you deliver excellent services.

Maintain social distancing in your branch with virtual queuing solutions

Keep your business running smoothly while maintaining high safety standards. With virtual queuing solutions, you can:

  • Control the number of visitors in the waiting area
  • Minimize close interactions
  • Reduce wait times
  • Manage visitor flow
Learn more
 

Prepare for the new normal with appointment booking solutions

Minimize crowding in your waiting room and reduce wait times by enabling appointment booking. 

Our appointment solutions are easy and convenient to use. Customers can book, reschedule, or cancel appointments anywhere, anytime. For you, this also means you can plan staff allocation in advance.

Qmatic's appointment management solutions include:

  • Online calendar and appointment module
  • Self check-in
  • Automatic confirmation and reminders to help prevent no-shows
  • Full integration with customer journey management system and other third-party systems
Learn more

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Get the virtual queuing solutions package

Get our latest offering for virtual queuing solutions, Instant Mobile Queue Management Package.

Features include:

  • Remote check-in with QR codes

  • Mobile Ticket for remote queuing

  • Messaging services for contactless ticket distribution

  • Real-time monitoring

  • Extensive analysis and reporting

Easy & quick implementation, no upfront investments in hardware or software needed.

Learn more

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Guide: Safer queuing with virtual solutions

The current situation regarding COVID-19 affects everyone with restrictions in place. This guide gives insights on how service providers can use virtual queuing solutions to deliver services while staying compliant with social distancing rules and regulations.

Read our virtual queuing guide for insights and practical tips.

Download the guide

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Webinar: Virtual solutions for safer queuing

Our latest product offering, Instant Mobile Queue Management Package (IMQMP), supports safe customer journeys using mobile ticketing and cloud technology.

Watch the webinar for all the details on both the swift implementation and smart functionality for keeping your visitors and staff safe during this situation.

Watch the webinar

IMQMP webinar

Already a customer?

Find out how you can switch to virtual customer journey management to protect your visitors, staff, and organization.

 

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Insights & tips: How to provide safe queuing in your services

How to maintain social distancing when reopening government offices

As government offices are opening up again and the demands on their services are bigger than ever, here are some tips on how you can assure adherence to regulations regarding covid-19 while providing services to the society.

How to maintain social distancing when reopening government offices

Read more

Virtual queuing tips to aid social distancing for service providers

The current situation regarding COVID-19 has required us all to take precautionary measures and practice social distancing. How can you continue to provide a service, but minimize the risk for customers and staff? Here are a few ways to help you can achieve this.

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Read more

 

Want to know more about virtual queuing solutions? Let's get in touch.

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