Due to the pent-up need for services, there's an increased risk for overcrowded waiting areas during the reopening period. Do you have a plan for reopening to ensure adherence to regulations and restrictions?
Our appointment and virtual queue management solutions include all the functionality you need to reopen and provide services in a safe manner.
By allowing residents to schedule appointments online, you can better plan and reduce unscheduled walk-ins. Appointment scheduling prevents crowded waiting areas and streamlines your operations.
With Appointment Scheduling solutions by Qmatic, you can:
We offer a complete solution for a remote customer journey. By serving residents via video call or chat, you can provide services in a safe manner, while also making it more accessible.
The solution is available for integration with Microsoft Teams, Zoom, Webex, Google Meet, or any other video meeting platform you might have.
Minimize the crowd in your waiting area by allowing residents to wait remotely until it’s their turn. With a mobile ticket, residents can monitor their progress in the line on their phone and get a notification when it's their turn to be served.
The Mobile Ticket can be obtained by scanning a QR code, following the link in their appointment reminder, or with staff assistance.
This guide covers: