Qmatic’s HL7 supports the three most common patient flows within healthcare: pre-arrival, arrival, and serving. This allows healthcare providers to manage appointments, walk-ins, and emergency patients all the way from arrival to discharge. With this optimized patient journey, you can focus on delivering the best possible care to your patients and use your different resources most efficiently.
The predefined package consists of the most utilized and requested features by healthcare providers. Users can manage the counter from a touch screen, able to call and redirect patients, while having access to real-time data insights that display waiting times, transaction time, and the number of patients waiting. Off course this data is also gathered into Orchestra’s powerful Business Intelligence for you to get insights and further improve your services.
Qmatic’s HL7 is the link between your patients’ journeys and your Hospital Information System, securely exchanging large amounts of clinical and administrative data. To those working at counters and service desks, HL7 works behind-the-scenes, not replacing but connecting existing applications, so there are no new interfaces to learn. Connecting HL7 to Qmatic’s Appointment Booking module allows patients themselves to book and reschedule appointments online, increasing customer satisfaction and saving even more time for staff.
With an integrated patient journey management solution, healthcare providers can better inform patients waiting by sharing information like appointment numbers, location information and wait times on dedicated screens throughout the hospital environment – or even online. Keeping patients informed reduces uncertainty and dramatically speeds the service process, but also helps safe queuing by calling patients forward at the right time.
Want to learn more about integrating a patient journey manager and your hospital information system?
This guide aims to provide insights into the integration with HL7 middleware, and how this can provide significant benefits for your healthcare facility. You'll learn:
