What do you do if the customer cancels or re-schedule the appointment? Managing confirmations and reminders, dealing with delays, cancellations, re-schedules, and no-shows can be performed manually if you have few visits. But for most organizations, the administration quickly becomes unmanageable.
Our solution automatically sends out confirmations and reminders to help you prevent stressful, time-consuming, and costly administration.
Do you offer several check-in alternatives? The arrival and check-in experience are a part that's often overlooked when talking about the appointment experience, yet they are the bridge between the online booking and the physical visit.
Our solution includes an appointment reminder, which means the visitor will get a link, which they can use for self-check-in. Alternatively, they can scan a QR code to get in the line. This functionality helps you improve and streamline the check-in experience.
How do you manage appointments and walk-in customers at the same time? When several visitors arrive simultaneously, the facility becomes overcrowded, and it quickly becomes impossible to manage a streamlined customer flow and maintain social distancing.
Our solution is built with advanced functionality with capabilities to combine appointments and walk-in customers. It makes it easier for you to plan and allocate the resources needed to prevent crowds at your facility.
Learn how you can manage appointment and arrivals efficiently with our free guide. This guide covers:
