How Can a Virtual Queue Management Solution Benefit your Business?

Reduce waiting time, increase efficiency, and implement safe queuing easily

Reduce waiting time

With efficient customer journey management and flexibility for customers, you can easily reduce waiting time.

Increase operational efficiency

Plan workload based on demand with dynamic calling priority and skill-based routing.

Implement safe queuing

Keep social distancing at your premises by allowing your customers wait anywhere with Mobile Ticket.

Virtual queuing system

Empower your customers by allowing them to queue virtually using their phone, eliminating the pain of waiting in line. Qmatic's virtual queuing system future proofs your customer experience strategy with bolt-on modular packages including appointment and resource management, online collection processing, digital signage, and staff mobile applications.

Smart Queuing Software

Using Qmatic Smart queuing software, you can:

Reduce waiting times for your customers
Keep customers informed while waiting
Configure dynamic calling priorities
Plan workload based on demand
Monitor waiting times in real time
Easily measure the service quality

Virtual Queuing Web App

Clients can see their place in the queue wherever they are and receive real time updates.

Self Service Check-in Kiosks

Your clients choose the desired service and get a ticket number. Personalize tickets with your logo and any special messages.

Smart Online Queue Management Design

Thanks to advanced rules you can manage queues and set up priorities according to the type of client and/or service.

Digital Signage

With the Digital Signage you can promote offers, queue updates and the most relevant multimedia content.

Digital Information Displays

Share clear and visible information with LED displays that you can personalize with different fonts, languages and colors.

Intelligent Data Insights

Get real-time information to optimize your operations, along with extensive statistics and reports to help you improve your services.

Join over 65,000 companies who connect over 2 billion customers to services each year with Qmatic.

“Qmatic has allowed us to be more efficient. That has resulted in $100,000 saving compared to where we were few years ago."

Stan Martin, Clerk & Recorder at Motor Department Vehicle Adams County

Discover what's possible. Get a demo.

[fa icon="chevron-up"]