54% of global public service decision makers say that citizens are complaining more about waiting or queuing than a year ago. And 87% would be interested in seeing what is actually possible through citizen journey management. *
*Global survey of 600 Public and Healthcare decision makers conducted in 2018
For Qmatic, the citizen journey is in our DNA. That’s why we’re behind the digital intelligence you need to analyse the experience of your citizens and staff – and offer service with satisfaction at a scale that suits you.
Get a demo today of our citizen journey management solution, so that you can;
- Get the data and insight you need to differentiate and provide better citizen experiences
- Manage your workforce based on skillsets and service demand
- Enable citizens to select a service, check in digitally and be notified with virtual queue management
- Allow citizens to book appointments in advance, change if required and get notifications
Complete your details and a member of our expert team will be in touch.