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User-friendly appointment booking solutions makes it easy for your customers to book, reschedule, or cancel appointments from your available time slots. Customers also have the options to choose the choose the service they require or other preferences at the time of booking, making it efficient for both you and them.
With appointment management software, you get a full control of your customer flow and minimize crowds in your waiting areas.
You can manage appointment slots and resource distribution to get a better control of the customer flow and operation. By having customers scheduled appointments, you also enable a seamless transfer for your customers – from online browsing to an in-person visit.
Qmatic’s appointment scheduling solution is integrated with the queuing and self-service check-in system, allowing a smooth customer journey from online booking to service. This full integration also allows you to efficiently manage booked appointments, impromptu visits, and late arrivals using the same system
