Mobile Ticket connects to Orchestra, an enterprise platform to manage omnichannel customer journeys. Orchestra future proof’s your customer experience strategy with bolt-on modular packages including appointment and resource management, online collection processing, digital signage, context marketing opportunities and staff mobile applications.
Location Search
Integrating Mobile Ticket into your web page gives your customers or patients the possibility to get in line for a service before arriving at a selected location. Plus, they can see real-time waiting volumes.
Customer Notifications
Customers can get an SMS with a link to Mobile Ticket from a staff member or from a self-service touch screen kiosk when the customer or patient enters their mobile phone number.
QR Code Scanning
A QR-code sent via email confirmation, for example, can be scanned at a self-service touch-screen kiosk to generate a mobile virtual ticket when the customer or patient is on-site.