People crossing crosswalk

Queue management systems

Why, how, what, when and for which sectors


Queue management systems

The purpose of this presentation is to give you a central understanding of a queue management system (QMS), and hopefully, you can use this internally to create a common understanding.

The following questions are addressed:
  • Why are queue management systems essential?
  • How does a queue management system work?
  • What is a queue management system?
  • When to consider a queue management system?
  • Which sectors benefit the most of queue management systems?

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