Online appointment booking

Allow customers to schedule appointments online and move seamlessly from registration to service delivery.

Virtual queuing solution

Customers can wait anywhere and get real-time updates on their phone with the mobile ticket.

Safe queuing

Eliminate crowds and lines in your lobby area and implement social distancing on your premises.

DMV online appointment system

Empower your customers by allowing them to book appointments online and queue virtually using their phone, eliminating the pain of waiting in line. Qmatic's appointment and virtual queuing system future proofs your customer experience strategy with bolt-on modular packages including appointment and resource management, online collection processing, digital signage, and staff mobile applications.
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A customized appointment solution for DMV

Using Qmatic appointment and queuing software, you can:

  1. Reduce waiting times for your customers
  2. Keep customers informed while waiting
  3. Configure dynamic calling priorities
  4. Plan workload based on demand
  5. Monitor waiting times in real time
  6. Easily measure the service quality
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Appointment scheduling system

Allow your customers to schedule appointments online and set up automatic booking confirmations, reminders, and notifications.
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Mobile Ticket

Qmatic’s Mobile Ticket enables customers to wait anywhere, monitor their progress in real time, and receive regular updates.
Business Intelligence

Intelligent Data Insights

Get real-time information to optimize your operations, along with extensive statistics and reports to help you improve your services. 

What our customers say

 

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“I would highly recommend Qmatic, whether it was a COVID-era or not, because data is important for us to make our decisions, and having this tool in our pocket allows us to navigate and quickly get people out.”

 Karl Herrmann, Chief Deputy Director, Arapahoe County Clerk and Recorder's Office 

 

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“Qmatic has allowed us to be more efficient. That has resulted in $100,000 saving compared to where we were few years ago."

Stan Martin, Clerk & Recorder at Motor Department Vehicle Adams County

 

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“We can adjust our appointment numbers as needed to accommodate staff off windows for training, staff shortages, etc., allowing us to better serve both walk ins and appointments. You’ll get better participation from staff if they are helping to create and drive the tool they are required to use.”

Tonya Laney, Field Services Administrator, Nevada DMV

 

 

Get a free demo for your DMV office

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