We live in a world of digital transformation and an explosion of information. Organisations in all sectors face the challenge of safeguarding data security. But keeping data in your queue management system really safe, requires much more than sending encrypted messages and working with ‘strong passwords’. It’s all about implementing the right processes, training staff, working with safe and reliable queue management technology and partners that know their business.
In May 2018 local legislation is being replaced by the General Data Protection Regulation (GDPR). This new legislation extends the penalities for breaches which means that you will have to make sure that you have sufficient control over the security of any personal data you handle in your queue management system.
Read our 4 tips for improved security
Earlier this year, the global Breach Level Index reported that the number of data breaches increased dramatically and led to an 86% increase in compromised records, in 2016.
As strategic partner of organisations such as Coolblue, Tele2, the city hall of Utrecht and Amsterdam, we aim to help you keep your data safe. That's why we have taken steps to improve the security in our queue management platform Orchestra.
Download our Free Whitepaper to read more about this.