Fed up with queuing? You won’t have to wait more than seven minutes here

Posted by Peter Lundqvist

5/8/2018

New passport within the hour. Take a queue ticket and get married. Stay in your car and get drive-in service. In Georgia’s capital Tbilisi, the 14,000 people who visit Public Service Hall every day wait no more than seven minutes to get their business dealt with by 400 operators working at maximum efficiency.

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Topics: Orchestra, Customer Experience, Public, queue management