Martin Carvallo

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How to do a Patient Waiting Time Analysis

Posted by Martin Carvallo

12/6/2018

The customer has for a long time been in control, this is a well-known trend. When it comes to healthcare around the world this has often not been the case for patients. However, this is changing. Patients are deciding how they want to receive their healthcare with many private options and online ‘digital health’ services such as direct prescriptions, video appointments ad testing services growing.

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Topics: patient experience, patient wait times, healthcare technology