Learn about the global trend of the ageing population and how it is placing strain on the efficiency of government service provision

Society is faced with unprecedented pressures – the ageing population in developed economies, the reduction in the size of the working age generation and the lingering economic impact of the financial crash are all putting real strain on the delivery of government services.

In this Guide: 

  • Why public sector organizations have an opportunity to make changes to their processes and implement technology that can dramatically improve the efficiency of their service delivery
  • How the growing ‘silver population’ poses a significant challenge for governments across the world, which is further compounded by, in many places, declining birth rates

Tips on how to improve government efficiency with a more innovative, agile approach to engaging citizens

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