Click and collect has fast become a major sales channel for many retailers with 40% of retailers agreeing this trend has continued to grow in 2017*. With a clear divide in the customer experience from shopping online to entering a store environment - why is in-store innovation not keeping up to offer customers a great experience when it comes to click and collect services?
Qmatic can help. With a connected omnichannel customer touchpoint solution, we can provide a seamless journey for your click and collect customers. Join us for a webinar to find out more.
*Survey conducted in April 2017 of 100 leading retailers by Vanson Bourne
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