Improving Government Efficiency with Smarter Service Provision

Posted by Stefan af Bjur

11/15/2018

Governments across the world are under pressure to improve public sector performance and at the same time contain expenditure growth – pressure that has not relented since the economic crash of 2008.While factors such as ageing populations and increasing health care and pension costs add to budgetary pressures, citizens are demanding that governments be made more accountable for what they do with taxpayers’ money in the day-to-day delivery of services.

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Topics: productivity, Government, Efficiency, Citizen Journey, Gov Tech, featured